Your privacy matters to us. We believe you should have a clear understanding of how your personal information is handled. Our Privacy Policy explains how we collect, use, share, and protect your data when you use our products, services, and website, giving you full transparency every step of the way.
Security
distriBind Ltd is committed to protecting your personal information and maintaining the highest standards of data security in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
To safeguard the information we collect, we have implemented robust physical, technical, and organisational security measures designed to prevent unauthorised access, disclosure, alteration, or loss of data.
All of our services are hosted within the United Kingdom, and we maintain internationally recognised certifications, including Cyber Essentials + and working towards ISO 27001, demonstrating our commitment to quality management and information security. We also conduct regular vulnerability assessments and security testing of our website and services to help ensure your data remains protected.
Data controller
distriBind Ltd is the data controller responsible for the personal information you provide when making enquiries about our products, services, or business activities. As the data controller, we determine how and why your personal information is processed and are committed to handling it in accordance with applicable data protection laws.
Email: contact@distribind.io
Information We Collect
We may collect personal information that you choose to provide to us through our website, products, services, and other interactions with distriBind Ltd. This may include your name, company name, job title, email address, telephone number, and any other information you voluntarily provide when you:
- Complete a form on our website;
- Request a demonstration of our products or services;
- Download content, resources, or reports;
- Register for webinars, events, or other marketing activities;
- Subscribe to receive marketing communications;
- Contact us by email, telephone, social media, or other channels;
- Meet with us at conferences, exhibitions, or industry events; or
- Engage with our products, services, or customer support teams.
We may also collect information automatically when you visit our website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, time spent on pages, and other website usage data. We collect this information using cookies and similar technologies, including analytics tools, tracking pixels, web beacons, and server logs.
Cookies help us understand how visitors use our website, improve user experience, analyse website performance, and deliver relevant content and marketing communications. You can manage your cookie preferences through your browser settings or our cookie consent tools. Please note that disabling certain cookies may affect the functionality of our website.
Where permitted by law, we may also obtain information about you from publicly available sources and trusted third-party providers. This may include professional profile information from business networking platforms such as LinkedIn, information from event organisers, marketing partners, and publicly available business directories.
Our website servers may automatically record technical information about your visit, including your IP address, browser and device details, operating system, language preferences, geographic region, referring pages, and your interactions with our website. This information helps us maintain website security, diagnose technical issues, improve our services, and better understand user needs.
Social Media and Third-Party Platforms
Our website may include links to, or integrations with, third-party platforms and social media services such as LinkedIn. These platforms may collect information about your interactions with our website in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you use.
LinkedIn Insights and Advertising
If you visit our website after interacting with distriBind content on LinkedIn, we may use LinkedIn Insight Tags and similar technologies to understand website usage, measure the effectiveness of our marketing campaigns, and provide more relevant advertising. These technologies may collect information about your visit, including pages viewed, actions taken, device information, and certain professional profile attributes made available by LinkedIn in accordance with your privacy settings and LinkedIn's policies.
You can learn more about how LinkedIn processes personal information and manage your advertising preferences through your LinkedIn account settings.
How We Use Your Information
We use the personal information we collect to provide, maintain, improve, and promote our products and services, and to communicate effectively with our customers, prospects, partners, and website visitors.
Depending on the nature of our relationship with you, we may use your information to:
- Respond to enquiries, requests, and support queries;
- Arrange demonstrations, meetings, and consultations;
- Provide access to our products, services, and resources;
- Manage and fulfil our contractual obligations to customers and partners;
- Send important service-related communications;
- Maintain internal business records and operational processes;
- Improve our website, products, services, and customer experience;
- Analyse website usage and engagement with our content;
- Conduct market research and business development activities;
- Send marketing communications, event invitations, industry insights, product updates, and other information that may be relevant to you, where we have a lawful basis to do so;
- Protect the security and integrity of our systems, services, and users; and
- Comply with applicable legal, regulatory, and professional obligations.
Where we rely on your consent to send marketing communications, you may withdraw that consent at any time by using the unsubscribe link included in our communications or by contacting us directly.
Your Rights
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information in certain circumstances;
- Restrict or object to the processing of your personal information;
- Request the transfer of your personal information to another organisation where applicable;
- Withdraw consent where processing is based on consent; and
- Lodge a complaint with the relevant data protection authority.
We will respond to legitimate requests in accordance with applicable legal requirements.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers, business partners, professional advisers, and regulatory authorities where necessary to provide our services, fulfil contractual obligations, comply with legal requirements, protect our legitimate business interests, or safeguard the rights, property, and security of distriBind, our customers, and others.
Where we engage third parties to process personal information on our behalf, we ensure appropriate contractual and security measures are in place to protect your data.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your data protection rights, please contact us at:
Email: contact@distribind.io
